Why should I text with customers?
Most people (Over 80% of the total population in North America) prefer the quick and convenient nature of texts to phone calls. With the prevalence of texting, many businesses are losing sales because they are still missing the ability to text with their customers.
What makes SMS the most preferred mode of communication?
Business text messaging is the most preferred mode of communication for several reasons. Firstly, it provides a quick and efficient way for businesses to communicate with their customers. Text messages are typically read and responded to within a few minutes, making it an ideal way to send time-sensitive information.
Secondly, text messaging is a non-intrusive way to communicate with customers. Unlike phone calls or emails, customers can read and respond to text messages at their convenience. This makes it easier for businesses to reach their customers without disrupting their daily routines.
Thirdly, business text messaging offers a high level of personalization. With text messaging, businesses can send personalized messages to individual customers, or create group messages to send to targeted segments of their customer base. This helps to build a stronger relationship with customers and improve customer satisfaction.
Lastly, business text messaging is an affordable way for businesses to communicate with their customers. Text messaging plans are typically more affordable than traditional phone plans, making it an ideal choice for businesses of all sizes. Overall, business text messaging offers a fast, convenient, and affordable way for businesses to communicate with their customers and improve their overall customer experience.
Can businesses use texting as a form of communication?
As you may have already guessed, text messaging for business is one of the most efficient ways of communicating with customers. Not only has it become acceptable, it is now the preferred way of communicating with customers. With Texty Pro - Business Landline Texting, you'll be able to get setup and start texting with customers in just a few minutes. Texty Pro is free for 14 days and you can cancel anytime. Start texting now.
Want to learn more about how you'll benefit with business text messaging?
Schedule a 30 minute live demo to meet with one of our team members to discuss how our business text messaging service can benefit your business or organization.