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Frequently Asked Questions

We know you have questions. Here are answers to some frequently asked questions we're often asked.

Getting Started

New to Business Text messaging? Learn everything you need to know to start texting with your landline.

Using Texty Pro

From sending a business text message to inviting a member to your team, learn how to use Texty Pro.

Signing Up

What countries does Texty Pro support?

What phone numbers can I use?

What phone carriers can Texty Pro reach?

Transfer your number to a new SMS service

Accounts

How to update business name or profile photo

How do I cancel my subscription?

How do I change my password?

How many phone numbers can I use?

Billing

Why do you need my credit card for a free trial?

Is the 14 days free trial really free?

How do I cancel my subscription?

How much does Texty Pro cost?

Sending & Receiving

How to send text from a computer?

How to text message a PDF

How to directly message a team member

Can I send and receive photos and videos?

Phone Numbers

What phone numbers can I use?

What countries does Texty Pro support?

What phone carriers can Texty Pro reach?

Can I use a landline phone number?

Compliance

What is TCPA Compliance?

What is Express Written Consent?

Anti-spam policy

Notifications

How to configure notifications

How do I enable web notification on my computer?

Which web browsers support notifications?

Contacts

How to import contacts

How to Block Text Messages

Automation

What are auto replies?

Setting up an after hours auto reply

Setting up a recurring greeting auto reply

Setting up an introductory greeting auto reply

Canned Responses

How to create a new canned response

How to use a canned responses

How to schedule a text message

Forwarding

How do I forward new messages to my email?

How do I forward new messages to my mobile phone number?

How to text from your mobile phone

Team Members

How can I add a team member to my account?

How to directly message a team member

How to add a private note in a text message that is only visible to you and your teammates

How to create a private channel

Integrations

How to add SMS Chat Widget on your website

How to add a click to text link

What industries are texting with consumers through business SMS text messaging?

With an open rate of over 98% and an average response time of 90 seconds, SMS business text messaging with Texty Pro is one of the most effective and preferred way of communicating with customers and business contacts. Take a look a few industries below that are striving through business SMS text messaging while remaining TCPA compliant.

Automotive

SMS for Car Dealerships & Service Centers

Healthcare

SMS for Medical & Healthcare Service Providers

Home Services

SMS for Construction, Cleaning, Landscaping, Plumbing, HVAC, Roofing

Insurance

SMS for Insurance Agencies

Veterinary Care

SMS for Animal Hospitals, and Pet Care Services

Legal Services

SMS for Law Firms and Legal Services

Real Estate

SMS for Real Estate Agencies and Brokerages

Restaturants

SMS for Real Estate Agencies and Brokerages

Retail Business

SMS for Retail Sales & Service Businesses

Spas & Salons

SMS for Spas and Beauty Salons

Gyms & Fitness

SMS for Gyms and Fitness Trainers

Small Business

SMS for Small Businesses using a landline phone

CPAs & Accountants

Text Messaging Service for CPAs & Accountants

Auto Repair Service

Text Messaging Service for Mechanics and Auto Repair Service

Bicycle Shops

Text Messaging Service for Bicycle Sales & Repair Shops

Chiropractors

Text Messaging Service for Chiropractic Centers

Churches

Text Messaging Service for Churches

Cleaning Services

Text Messaging Service for Cleaning Services

Dropshippers

Text Messaging Service for Dropshippers & Dropshipping Business

Electricians

Text Messaging Service for Electricians & Electrical Services

Hotels

Text Messaging Service for Hotels & Motels

Landscaping

Text Messaging Service for Landscaping Services

Limo Services

Text Messaging Service for Limousine & Taxi Services

Pharmacies

Text Messaging Service for Pharmacies

Pizzerias

Text Messaging Service for Pizzeria Restaurants

Plumbers

Text Messaging Service for Plumbers & Plumbing Services

Print Shops

Text Messaging Service for Printing Companies

Realtors

Text Messaging Service for Real Estate Professionals

Recruiters

Text Messaging Service for Recruiters & Headhunters

Takeout Retaurants

Text Messaging Service for Restaurants, Caterers, and Food Service Companies

Towing Service

Text Messaging Service for Towing Companies

Vacation Rentals

Text Messaging Service for Vacation Rentals

Ready to build better customer relationships?

Schedule a 30 minute live demo with one of our team members and see how business text messaging can work for your business.

Schedule a 30 min live demo