How to Improve Your Text Messages with Apple Intelligence

What is Apple Intelligence?

Apple Intelligence is Apple's latest suite of artificial intelligence features designed to enhance your communication, productivity, and creativity across iPhone, iPad, and Mac devices. It leverages advanced AI models to assist you in writing professionally, crafting responses with ease, and getting things done effortlessly. One of the standout features for text messaging in the latest iOS/macOS update 18.1 is the Writing Tools in Apple Intelligence. These tools include proofreading, rewriting text messages, and changing the tone from Friendly to Professional or making your texts concise. Apple Intelligence makes communicating via text so much easier.

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Requirements to Use Apple Intelligence

Apple Intelligence offers many features that enhance the user experience of Apple devices. However, due to technical limitations, not every Apple device can use Apple Intelligence. Your device must meet certain minimum requirements, such as having 8GB of RAM for iPhones and iPads. See below to see if your devices meets the requirements to use Apple Intelligence:

Using Apple Intelligence on an iPhone

• Supported iPhones: iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 15 Pro, or iPhone 15 Pro Max
• Operating System: iOS 18.1 or later
• Storage: At least 4 GB of free storage
• Language: Device language and Siri language set to a supported language (e.g., English (US), English (Australia), English (Canada), etc.)

Using Apple Intelligence on an iPad

• Supported iPads: Any iPad with A17 Pro or M1 chip and later
• Operating System: iPadOS 18.1 or later
• Storage: At least 4 GB of free storage
• Language: Device language and Siri language set to a supported language

Using Apple Intelligence on an Apple Computer (Mac)

• Supported Macs: Mac with Apple M1 chip or later
• Operating System: macOS Sequoia 15.1 or later
• Storage: At least 4 GB of free storage
• Language: Device language and Siri language set to a supported language

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Benefits of Using Apple Intelligence for Text Messaging

Using Apple Intelligence to write text messages can significantly streamline your communication. There's no need to spend valuable minutes carefully crafting your message. Simply write what comes to mind, and let Apple Intelligence work its magic to rewrite your text and make it polished. This is particularly useful when communicating with customers, as the 'Professional' writing feature is designed to improve your text messages. While it's not yet perfect and still in beta, it significantly helps in maintaining a high standard of professionalism in your text messages.

Text Messages Examples Using Apple Intelligence

It might be challenging to visualize these texts, so we've prepared some examples based on different scenarios. Take a look below:

Responding to a Text About Late Shipping

Imagine you're texting with customers for your business or workplace, and you receive a message from a customer asking why their product has not arrived in the expected time. You can type in something like, "Sorry for the late delivery. Gimme a sec to check status." Then, use the Writing Tools to make it professional, which will change your text to, "Our apologies for the delayed delivery. Please allow us a moment to verify the status."

Requesting Additional Information

When a customer texts you asking for more details about a product, you can type: "Can u tell me more about what ur looking for?" Using the Writing Tools, you can make it professional: "Could you please provide more details about your requirements?"

Apologizing for an Error

Suppose a customer contacts you about a mistake with their order. You may type something like, "Oops, my bad. We'll fix it." With the Writing Tools, you can refine it to: "We apologize for the error with your order. We will correct it immediately."

Confirming an Appointment

If you're arranging a meeting with a client, you might type, "Hey, we still on for 3 PM?" Using the Writing Tools, you can make it professional: "Hello, are we still scheduled for our 3 PM meeting today?"

Following Up on an Inquiry

Imagine a customer inquires about a service, and you need to follow up. You could write, "Just checking in if u need anything else?" The Writing Tools can refine it to: "I am following up to see if you have any additional questions or need further assistance."

Providing Product Recommendations

When a customer asks for product recommendations, you may type, "Try this one, it's good." With the Writing Tools, you can make it professional: "I recommend trying this product. It has received excellent feedback."

Responding to a Complaint

Suppose a customer texts a complaint about a product. You might type something like, "That sucks. We'll sort it out." With the Writing Tools, you can refine it to: "We are sorry to hear about your experience. We will address the issue promptly."

Confirming Payment Received

If you need to confirm a payment, you cay type, "Got your payment. Thx!" Using the Writing Tools, you can make it professional: "We have received your payment. Thank you."

Asking for Feedback

Imagine you want to gather feedback from a customer. You might say, "What did you think of the service?" The Writing Tools can refine it to: "We would appreciate your feedback on our service."

Thanking a Customer

Suppose you want to thank a customer for their purchase. You could type, "Thx for buying from us!" With the Writing Tools, you can make it professional: "Thank you for your purchase. We appreciate your business."

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How to Write Better Texts with Apple Intelligence on an iPhone or a Mac

1. Open Messages: Launch the Messages app on your iPhone, iPad or a Mac.
2. Compose a New Message: Tap the compose button to start a new message.
3. Use Smart Reply: If Apple Intelligence suggests relevant responses, tap on one to quickly draft your reply.
4. Rewrite and Proofread: Use the Rewrite and Proofread tools to refine your message, adjusting the tone and wording as needed.
5. Send: Once you're satisfied with your message, tap the send button.

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Can I Use Apple Intelligence with Other Messaging Apps?

Yes, you can use Apple Intelligence to improve your text messages in other messaging apps. However, it's important to note that you need to be using an iPhone, iPad, or Mac, as Apple Intelligence is only available on Apple devices. If you already have a compatible Apple device that meets the requirements for Apple Intelligence, you can follow the same steps shown in the example above to easily write professional text messages using a business text messaging service like Texty Pro.

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How Can I Use Apple Intelligence with Other Messaging Apps?

Using Apple Intelligence with other messaging apps works the same way as it does with the Messages app on your iPhone or Mac. Here's an example of how to improve your text messages using Apple Intelligence with Texty Pro:

1. Open Texty Pro: Log in to the Texty Pro web app on a Mac using your web browser, such as Safari, or open the Texty Pro mobile app on your iPhone or iPad.
2. Compose a New Message: Press the 'New' button to start a new message or choose an existing text message conversation.
3. Write your text message: In the text box, write your message to your customer. Remember, you can simply write what comes to mind without worrying about perfect sentences or proper writing.
4. Highlight and Use Writing Tools: Highlight the text message and right-click on it if you're using the web app on your Mac, or highlight, tap, and hold if you're on an iPhone or iPad to bring up the contextual menu. Choose 'Writing Tools' and then select 'Make Professional'. Sit back and wait for Apple Intelligence to rewrite your text message in a professional tone.
5. Review the Message: Read the revised text message to ensure it accurately captures what you wanted to say.
6. Send: Once you're satisfied with your message, press the send button to send the text message.

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What Is Business Text Messaging Service and How Does It Differ from My Messages App on My iPhone?

The Messages app on an iPhone uses your personal mobile number for text messaging, whereas a business text messaging service like Texty Pro uses your office or business landline/VoIP phone number. This distinction is crucial as it offers multiple benefits for professional communication.

Key Differences Between Sending Texts from Your iOS Messages App vs. Using a Business Text Messaging Service

• Privacy: Using your business phone number with Texty Pro ensures your personal number remains private. This helps maintain a boundary between your personal and professional life.
• Professionalism: Text messages sent from a business number appear more professional compared to those sent from a personal number. It lends credibility to your communication.
• Accessibility: Unlike personal numbers, which can only be accessed on your mobile device, Texty Pro allows texting from any computer or mobile device. This means your staff or co-workers don't need your personal mobile phone to send messages—they can use their own login credentials.
• Blue Bubble vs Green Bubble: The Messages app on your iPhone, iPad, or Mac uses Apple's proprietary iMessage (Blue Bubble), which only works with other Apple devices. In contrast, Texty Pro utilizes your existing landline or VoIP number and employs standard SMS & MMS text messages (Green Bubble), making it compatible with any smartphone or regular mobile phone, whether it's an iPhone or Android device.
• Versatility: Texty Pro works on iPhones, iPads, Android phones, tablets, and computers. It provides greater flexibility and access to your team.
  

Text Messaging Features Designed for Business Use

Texty Pro offers a range of features specifically designed for business users to enhance their communication with customers.

1. Using Your Office Phone Number: With Texty Pro, you can use your current office/business landline/VoIP phone number.
2. Reply to texts automatically: Greet customers automatically or inform them of your closure when texts are received outside of business hours.
3. Leaving Private Notes: Leave notes inside text threads about customer information, preferences, and other details. You can even mention your team members to keep everyone informed.
4. Using Canned Responses: Create custom templates for frequently sent messages. For example, a canned response might look like: "Hi [First Name], how are you today?" This can dynamically change to "Hey Dana, how are you today?" and be sent with just a few clicks.
5. Scheduling Text Messages: Remind customers about upcoming meetings by scheduling texts to go out at relevant times. You can write the text, use Apple Intelligence to polish it, or choose from your list of canned responses and schedule it to be sent automatically.
6. Text from Any Computer or Mobile Device: Texty Pro is accessible on any computer through its web app and also offers mobile apps for both iOS and Android.
7. Chatting with Team Members: Communicate internally with your team members within the same platform.

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How to Text From My Business Phone Number

Texty Pro allows you to text from your business using your existing landline or VoIP number, ensuring your communications remain professional and separate from personal texts. Simply log into the Texty Pro web app from any computer, or use the mobile apps available for both iOS and Android devices. Whether you're at your desk or on the go, you can quickly and easily compose, send, and receive texts. Features like team chat and private notes streamline collaboration within your team, while automated replies and canned responses enhance efficiency and consistency when interacting with your customers.

With Texty Pro, you can enjoy all these benefits at an affordable price, costing less than a cup of coffee a day. Plus, you can take advantage of a 14-day free trial to experience its features before committing. Texty Pro works seamlessly in both the US and Canada, making it an ideal solution for businesses looking to improve their customer communication and maintain a professional image. Get started with your 14-day free trial today. Have questions or would like to learn more? Book a live demo here.