With Texty Pro, you can easily see if a team member has read a text. Once a message is read, Texty Pro displays a small badge below it.
When you or a team member reads a text message, a 'Seen by:' badge will appear, showing profile photos of those who have read it. Hover over the badge with your mouse to see the names of all team members who have read the message. On our mobile apps, the same badge will appear, and tapping it will display the names, just like on the web app.
Unfortunately, landline text messaging uses SMS (Short Message Service), a technology from the 90s, and doesn't support read receipts. However, it does offer delivery receipts. A single checkmark means the message was sent, while a double checkmark means it was delivered to the recipient's mobile carrier.
When Rich Communication Services (RCS) messaging is introduced to Texty Pro, we'll offer enhanced features such as read receipts, typing indicators, and the ability to share high-resolution photos and videos.
Schedule a 30 minute live demo to meet with one of our team members to discuss how our business text messaging service can benefit your business or organization.