The recurring greeting auto reply feature allows you to automatically greet returning customers who has already texted your business in the past.
Responding promptly to existing customers is important for several reasons. One way to facilitate this is by utilizing the recurring greeting feature, which allows you to automatically greet customers who have texted your business in the past. Below are some advantages of responding promptly to text messages from existing customers:
Please note that only the primary account owner can set the auto reply.
Go to https://chat.texty.pro/login to log in to the Texty Pro web app.
Click on the Settings (gear icon) from the navigation bar on the top left corner
Select Auto Replies under Workplace in the settings menu
Click on the toggle next to Recurring Greeting auto reply. An auto reply is enabled when the toggle is blue.
Enter a message that everyone will receive when texting your business in the text input box. A message is required and will automatically save once a message is added.
Auto replies are messages set up to respond from your business number without manual input. In settings, there are three categories for auto replies: first time, after hours, and inactive customers. Click to view more details about each type.
Continue Reading →This feature allows you to automatically reply to all customers who texts your business during off-hours
Continue Reading →The recurring greeting auto reply feature allows you to automatically greet returning customers who has already texted your business in the past.
Continue Reading →This feature allows you to automatically greet customers who texts your business for the first time
Continue Reading →Easily create personalized Canned Responses that include recipients' names and dynamic information with just a few clicks. Use them for commonly used texts, greetings, or frequently asked questions, and streamline your customer communication effortlessly.
Continue Reading →Schedule a 30 minute live demo to meet with one of our team members to discuss how our business text messaging service can benefit your business or organization.