Easily create personalized Canned Responses that include recipients' names and dynamic information with just a few clicks. Use them for commonly used texts, greetings, or frequently asked questions, and streamline your customer communication effortlessly.
Continue Reading →Scheduling a text message offers a range of benefits that can enhance your communication strategy. First and foremost, it saves you time and effort by allowing you to plan and schedule messages in advance. This means you can streamline your workflow and focus on other important tasks without worrying about sending messages manually.
Continue Reading →With just a few clicks, effortlessly send your text message using custom canned responses, saving valuable time and effort that would have been wasted on composing a response from scratch.
Continue Reading →How to add a new payment method to your Texty Pro account
Continue Reading →Texty Pro has a zero-tolerance policy for text message spam.
Continue Reading →You can send a text message to multiple recipients by entering multiple phone numbers separated by commas.
Continue Reading →Users of Texty Pro who are subscribed to either the Team or Pro plans have the ability to invite multiple users to their account. By sending an email invitation to their staff members, they can create their own Texty Pro account and start sending and receiving text messages using the same business phone number.
Continue Reading →How to switch to a different subscription plan
Continue Reading →Press SHIFT + ENTER in the SMS text input field to add a line break.
Continue Reading →With Team and Pro plans, you can invite team members to text together by adding their email address in the member management page.
Continue Reading →You can cancel your account anytime during your subscription or free trial by logging in, navigating to the Billing tab in Settings, and clicking 'Cancel Subscription.' Alternatively, email support@texty.pro from your account's registered email. Note: Canceling will permanently erase your data.
Continue Reading →To change your password, go to the Settings page and go to the 'Password' tab. The current password is required as well as confirmation of the new password.
Continue Reading →Texty Pro text message notification alerts will inform you of all messages you receive, whether you’re logged in on a computer or our app on a mobile phone.
Continue Reading →They may already be texting you but you won't be able to receive them without a business texting service. To let your customers know that they can text you, add “call or text us at (xxx) xxx-xxxx” on your website, social media, physical advertisements, or wherever your number is displayed. You can also let your current customers know with a message through email, text, or social media: “You can now also text us at our business number (xxx) xxx-xxxx. We’d love to hear from you.”
Continue Reading →Agree to the browser permission for notifications when you first sign in. That allows sound notifications to play for all messages. Email and text notifications are optional, forwarding new messages to your mobile phone number or email address.
Continue Reading →You can forward all incoming text messages to your email address.
Continue Reading →You can set up message forwarding to have all incoming messages sent by text to your mobile phone.
Continue Reading →Once you sign up to our business text messaging service, simply sign in on any modern web browser or download our iOS app or Android app to start sending and receiving sms text messages using your landline phone number.
Continue Reading →Receiving unsolicited text messages? You can block any text messages sent to your business number. Click on a text message conversation you want to block, click More > Block Contact > Block.
Continue Reading →Want to highlight an important text message? You can do so by pinning a text message. Click on a text message conversation you want to block, click More > Pin Message.
Continue Reading →Changing your SMS carrier? Take a look at our quick guide on how to get your phone number released from a text messaging provider to use it on Texty Pro.
Continue Reading →Text Us Widget also known as an SMS Chat Widget is a handy feature that lets your website visitors text you directly from your site. It shows up as a small chat box that they can use to ask you anything they want.
Continue Reading →Want more text messages over phone calls? With just a short HTML snippet, you can add a link on your website that will send an SMS text message from the sender's mobile phone.
Continue Reading →Adding an SMS signature to your business text messages is one of the easiest ways of improving your text messages. SMS signatures makes every text message feel professional while humanizing the interaction that improves the customer experience.
Continue Reading →With Texty Pro, you can leave private notes directly in an SMS conversation thread for yourself and your team members to see. This private note will not be sent to your customers. Learn how to add a note within a text messaging conversation that is only visible to you and your teammates.
Continue Reading →You can enable automatic reply to all messages that you receive during off hours. Before you can enable after business hours auto reply, you’ll have to enter your hours of operations.
Continue Reading →Archiving texts keeps your inbox tidy without permanently deleting important messages. It helps you organize conversations you might need later while removing them from your SMS Inbox, reducing clutter. It's like storing documents in a filing cabinet rather than throwing them away—you keep the info but clear the immediate workspace.
Continue Reading →You can assign a user to a SMS channel within the channel header
Continue Reading →Checking your text message usage history can help you avoid overage charges on your subscription.
Continue Reading →Texty Pro text message alerts keep you informed of all messages you receive, whether you’re on a computer or a mobile phone. Changing the notifications settings will affect how and when your notifications appears.
Continue Reading →Create a private channel in the team tab to talk with members in an organized way
Continue Reading →You can remove a SMS conversation from the channel list by swiping left or moving your mouse cursor over the text message conversation you want to delete and clicking on the X icon that appears.
Continue Reading →Use the team tab to send a message to one or more member
Continue Reading →Exporting your text messages to your computer provides several benefits, such as data backup, accurate record-keeping, enhanced collaboration with team members when texting for business, and efficient searching and organization of conversations. In this blog post, we'll explore in depth why archiving your text messages is essential and provide a step-by-step guide on how to export your texts to your computer.
Continue Reading →If you already have a list of business contacts, you can simply import them into Texty Pro.
Continue Reading →Did you receive a text message but can't respond to it at the moment? You can mark the text message as unread so you can return to it later.
Continue Reading →Can you print a text message conversation? Yes, you can and there are many reasons why you would want to print hard copies of your text messages to archive along with backing it up on the cloud.
Continue Reading →Want to send a text message to a group of customers?
Continue Reading →All members can edit their profile information in the settings page. Each member can add and edit their profile picture, full name, display name, and job title to assist in team collaboration.
Continue Reading →With Texty Pro, you can easily see if a team member has read a text. Once a message is read, Texty Pro displays a small badge below it.
Continue Reading →Download the Texty Pro mobile app available on iOS and Android to text with customers on-the-go using your business phone number.
Continue Reading →Yes, you can change your business name and image at any time. You can start by going into Business Details in the settings tab.
Continue Reading →Texty Pro lets you have multiple text-enabled numbers in the same account for different purposes, such as different departments, users, or locations. You can easily switch between SMS inboxes and send and receive texts from any of your numbers.
Continue Reading →How to log into Texty Pro web app
Continue Reading →Texty Pro works on the device you're using right now or any computer or a mobile phone with an internet connection.
Continue Reading →How to reactivate your Texty Pro account
Continue Reading →The recurring greeting auto reply feature allows you to automatically greet returning customers who has already texted your business in the past.
Continue Reading →This feature allows you to automatically reply to all customers who texts your business during off-hours
Continue Reading →This feature allows you to automatically greet customers who texts your business for the first time
Continue Reading →How to set up your business details such as your business address or hours of operations
Continue Reading →What is TCPA Compliance and how does it affect businesses?
Continue Reading →There are so many reasons why your messages are not being delivered.
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